Basic recommendations

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Mar 13, 2020
  • Wash your hands frequently.
  • Avoid touching your face, particularly your eyes, nose and mouth.
  • Maintain at least 1 metre distance between yourself and other people, particularly anyone who is coughing, sneezing or has a fever.
  • Avoid touching public surfaces that are touched by many people, such as handrails, or any surfaces that may have been touched by animals. 
  • Seek medical care if you have any symptoms, particularly fever or shortness of breath.
  • Increase the frequency and types of cleaning service, paying particular attention to counters, tables and critical areas. 


Meetings, travel and events

  • Minimise or cancel any hands-on meetings, travel or events that are not strictly necessary.
  • Encourage the use of digital tools for holding meetings.
  • Minimise or cancel any business travel, requesting authorisation in exceptional cases.
  • Avoid sharing cars.

Receiving visitors and goods

  • Some cooperatives are prohibiting visitors from entering the company facilities, and in general visits are being kept to a minimum.
  • Goods are basically being received and handled as normal.
  • Guide the lorry drivers directly to the unloading area and make sure they have as little contact as possible with the company staff.


Work organisation

  • Facilitate teleworking wherever possible.
  • For critical processes, distribute the staff so that they do not coincide (different shifts, locations, etc.).
  • Minimise the use of changing rooms (showers) and avoid overlapping shifts.


Information and communication

  • Maintain a Monitoring Committee, with the Management’s involvement.
  • Always get your information from official sources.
  • Maintain a constant communication channel with the staff. 
  • Inform the staff via the appropriate bodies.
  • Manage the communication with customers and suppliers proactively.
  • Appeal to personal responsibility so that everyone follows the recommendations made by both the cooperative itself and the health authorities.